Frequently Asked Questions

Simplifying Cleaning

A Standard cleaning is a basic service that provides the cleaning of exposed areas.

A deep cleaning is often an option when the home has not been professionally serviced in the last 1-3 Months. A deep cleaning provides the technicians with additional time to provide detailing of the home. If you have particular areas in the home that would need special attention, it’s best to inform the us in the main office who will then update the cleaner.

A move in/out cleaning is best described as a reset of the home, preparing it for a new resident. It is often used for individuals who are planning to relocate. The service includes the inside of cabinets, closets and ONE of each appliance. Too Green requires that the home is at least 90% empty by the time service begins. Our technicians will clean around any areas not empty if reasonable and possible.

A standard cleaning is the cleaning of exposed surfaces whereas a deep cleaning includes more attention to detail such as baseboards and window ledges! Upgrading your cleaning to a Deep Cleaning would provide the technician with more time to work in detailing.

 

For example if the kitchen hasn’t been cleaned in over a month it will require additional time to bring up to a standard condition.

A standard cleaning is only the cleaning of exposed areas in the home and a Move In/out cleaning includes the inside of cabinets in the kitchen and bathrooms, inside of closets and (1) of each appliance. Any additional appliance is at an additional rate.

The number of technicians may vary depending on the size of the home and cleaner availability. Pricing includes (1) ONE cleaner. To guarantee an additional cleaner is at an additional rate.

For residential properties there is a time range between 1-2 Hours for a technician to arrive. We can not guarantee a specific time outside the time range for appointments.

Yes! Common area cleaning is at the minimum of two and a half hours (2.5) and includes ONE full bathroom in the cleaning.  

There are over 20 premium upgrades that can be added to your service. Check our booking page here to view.

All appointment cancellations and rescheduling must be made at least 24 hours prior to appointment to avoid forfeit of full deposit made. All clients that cancel their appointment after 48 hours are not subject to refund. They will receive a credit that will be valid for 6 months.  You may reschedule to a new date and time. 

Payment

We are a cashless business and only accept payment via debit or credit cards. ( For residential clients only ) You can pay for your service in full or we can accept a deposit that secures your appointment date. The deposit amount is $50 and is refundable up to 48hrs of service date.  The remaining balance is automatically charged the morning of your appointment. 

Deposits are needed to secure appointment dates and time slots. We suggest paying deposits as soon as possible to secure the desired date of service.

Yes, hour hourly rate is $69 Per Hour with a (2.5) Two and a half hour minimum. 

The company has a minimum of $119 to dispatch a technician for service. This price includes 2.5 hours of only standard service needs. Any additional time after the given time will be charged at the hourly rate.

If parking is not available, clients are required to provide an area for the technician to conveniently unload and load equipment for the service. The company does not provide payment for parking. Technicians pay out of pocket and are reimbursed by the company for parking expenses. 

The  service rate includes one bathroom. Each additional full bathroom is $25 and half bathroom is $12.50.